Delivery Information

We deliver nationwide across Ghana. Wherever you are in the country, we will get your order to you — we work with courier partners covering all sixteen regions.

These are working-day estimates and exclude weekends and public holidays. Delivery can occasionally take longer for reasons outside our control, such as weather or access to remote destinations. If your order is going to be delayed, we will tell you rather than leave you waiting.

Delivery charges depend on your location and the size of your order. Two things set the cost: how far the order has to travel, and how large or heavy it is. A wrist watch going to Accra and a set of bathroom fixtures going to Bolgatanga are not priced the same.

The exact amount is calculated and shown at checkout before you complete payment, so there is nothing to settle on arrival unless you have agreed otherwise with us.

Ordering in bulk or fitting out a project? Contact us before checkout and we will quote delivery for the full consignment.

You will receive updates on the status of your order. You will hear from us when your order is confirmed, when it is dispatched, and when it is out for delivery.

You can check the current status any time from your account under My Orders. If anything looks wrong, contact us with your order number and we will look into it.

We accept the following payment methods:

• Mobile Money (MTN, Telecel, AirtelTigo)
• Credit and debit cards (Visa, Mastercard)
• Bank transfer

All payments are processed securely by our payment provider. Your card and mobile money details are never stored on our servers.